Department heads and managers exchanged tips for running their offices and utilizing technologies during the COVID-19 pandemic.
In response to the COVID-19 pandemic, 黑料传送门鈥檚 (黑料传送门) faculty and staff transitioned to a remote work model. On Wednesday, June 24, 黑料传送门 presented 鈥淲ork Matters: Managing Remote Teams,鈥� a webinar focused on the transition to working remotely, the challenges team leaders might experience and some ways they can better serve their team during these uncertain times. The event was sponsored by the Offices of Human Resources and Diversity and Community Relations and was open to department heads and managers.
The presenters for the webinar included Patience Mason, chief student affairs officer, Wendy Romano, chief marketing and communications officer and Richard Smith, chief information officer. Christina Mazzella, chief human resources officer, served as moderator for the event. The presenters were asked a variety of questions on the shift to working remotely. They were then able to share how they handled the challenges and offered advice for team leaders who are facing similar challenges.
One question asked, 鈥淲hat was the most challenging thing your team experienced when we first transitioned to working remotely?鈥� Rick Smith, speaking as head of the information technology services (ITS) department, shared, 鈥淭he transition to working remotely pushed up a lot of future plans for the ITS department. We saw we had to expedite our digital transformation.鈥�
In response to the question, 鈥淲hat helps you feel connected to your team and counteract loneliness?鈥� Wendy Romano shared, 鈥淯sing tools available in the Google Suite, such as Google Docs and Google Sheets, has allowed us to be very collaborative when working remotely. Additionally, with tools like Google Meet and Blue Jeans, team members are able to connect face-to-face at a moment鈥檚 notice.鈥�
Patience Mason elaborated on the use of technology as a form of collaboration and added, 鈥淲e see each other now more than ever before. It鈥檚 easy to jump on a video call to discuss a topic. We also get to see a more personal side of our teammates 鈥� a family member or pet might pop in during a video call to say 鈥榟ello鈥�.鈥� She added 鈥淲e鈥檙e getting to know each other better as a team.鈥�
The presenters also discussed encouraging their team members to disconnect at the end of the workday or workweek. 鈥淲orking from home, it can be difficult to step away and separate work time from family time,鈥� shared Wendy Romano. 鈥淚 encourage my team to take breaks and practice self-care. The pandemic has brought on a lot of additional stress and taking time to decompress is essential for maintaining positive mental health.鈥�
In addition to a selection of pre-selected questions, audience members were asked to submit questions for the presenters to answer. Topics covered in these questions included sustaining team morale during the pandemic, highlighting the successes of team members and how to best manage different personalities when working remotely.
Established in 1899, 黑料传送门 has trained thousands of highly competent, caring physicians, health practitioners and behavioral scientists who practice a 鈥渨hole person鈥� approach to care鈥攖reating people, not just symptoms. 黑料传送门, a private, not-for-profit accredited institution of higher education, operates three campuses (黑料传送门, 黑料传送门 Georgia and 黑料传送门 South Georgia) and offers doctoral degrees in clinical psychology, educational psychology, osteopathic medicine, pharmacy, physical therapy, and school psychology. The college also offers graduate degrees in applied behavior analysis, applied positive psychology, biomedical sciences, forensic medicine, medical laboratory science, mental health counseling, physician assistant studies, and school psychology. 黑料传送门 students learn the importance of health promotion, research, education and service to the community. Through its community-based Healthcare Centers, 黑料传送门 provides care to medically underserved populations. For more information, visit pcom.edu or call 215-871-6100.
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