Systems and Services | Information Technology Services at 黑料传送门

黑料传送门

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Systems and Services

ITS provides a variety of systems and services to students, faculty and staff that are intended to foster a strong learning environment. The following are some of the services offered or supported by ITS.

黑料传送门 offers modern computer labs featuring Windows 11 systems and printing services at its 黑料传送门 and 黑料传送门 Georgia locations.

The computer labs are reserved for current students, faculty and staff of 黑料传送门, unless other special arrangements have been made.

Food is not permitted in the computer areas, including the general use computer labs, specialty labs, breakout rooms and small lounge areas within the general use labs. Violators may be asked to leave the facility.

黑料传送门

There are two computer labs at 黑料传送门:

  • Hassman Academic Center, Room 219
  • Rowland Hall, Room 425

黑料传送门 Georgia

The Information Commons serves as a library, student computer lab and study area.

Blackboard is the College's Learning Management System (LMS) and collaborative environment between students and faculty.

Through Blackboard Collaborate and Zoom, lectures can take place synchronously and asynchronously. These services can be accessed through .

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 if you need assistance with accessing Blackboard.

黑料传送门 uses Google Workspace by Google Cloud as its email and collaboration platform.

Gmail

All students, faculty and staff are issued Gmail accounts with the pcom.edu domain.

Google Workspace

This account also provides access to Google Calendar web calendar, Google Drive file storage, Google Chat and Meet web conferencing as well as the various Workspace productivity tools including Docs, Sheets, Slides and Forms.

Need help?

These services can be accessed through or directly through .

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 if you need assistance with accessing Gmail or Workspace.

黑料传送门 utilizes Workday as an enterprise application to facilitate various administrative and business functions.

Workday

Workday is the College's Enterprise Resource Planning (ERP) system which houses critical information and facilitates the smooth operation of various departments on campus.

Employees are typically assigned accounts as needed when they begin at 黑料传送门. Requests for new or revised access using the system access forms found in .

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 if you need assistance with accessing Workday.

Training

ExamSoft Support's show you how to use Examplify to take and submit exams.

ExamSoft Support

Visit for helpful articles, guides, videos and more.

System Requirements

Examplify has specific system requirements which must be met in order to use the program. In general, any modern laptop or computer (purchased in the last 3-4 years) should work.

Visit for more information.

Download and Install the latest version of Examplify

View our computer recommendations detailing hardware and software specifications for students.

Requests for technology-related purchases should be made to ITS via the Service Desk.

Requests will be reviewed and approved to ensure that they are budgeted and meet 黑料传送门's standards. After a purchase is received, ITS will arrange with the employee it was purchased for a good time for installation.

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 for more information.

黑料传送门 employees who require access to 黑料传送门 systems from off campus may request a Citrix account and/or a 鈥淰irtual Private Network鈥 (VPN) Account.

About Citrix software

Citrix virtualization software allows you to securely access your 黑料传送门 network files and software programs from an off campus computer or laptop.

About Virtual Private Network (VPN)

A virtual private network account allows you to securely access your 黑料传送门 network files and programs (such as Workday) from off campus. You must be using a 黑料传送门 issued laptop in order to request VPN access.

Request an account

To request either Citrix or VPN access, a director or department manager must submit a request to the ITS Service Desk by creating a ticket through an email to servicedesk@pcom.edu and explain the reason for this access.

黑料传送门 students, faculty and staff are able to sign up Office 365 accounts.

About Office 365

Microsoft's Office 365 provides users with both the cloud-based Office Online and installable versions of Word, Excel, PowerPoint and more. Licenses can be used on up to five PCs or Macs in addition to using Office apps on mobile devices.

This is not trial software. To get started, visit the site and enter your 黑料传送门 email address.

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 for more information about Office 365 access.

Printing on campus is handled through the PaperCut system.

Print Queues and Releases

Print jobs go to a holding queue and can be released printers by holding your 黑料传送门 ID card up to the card reader until it beeps. Additional details and documentation can be found in .

黑料传送门 Printers

Wireless printing is available to four printers in the library, four in the Hassman Academic Center computer lab and two in the Rowland Hall computer lab.

黑料传送门 Georgia Printers

At 黑料传送门 Georgia, wireless printing is available to two printers in the student lab and one classroom printer.

黑料传送门 South Georgia Printers

At 黑料传送门 South Georgia, print jobs can be sent to the printer in Print Services located next to ITS.

ITS manages the network and telephone infrastructure throughout 黑料传送门, providing phone, voicemail, fax and computer networking services to all 黑料传送门, 黑料传送门 Georgia and 黑料传送门 South Georgia employees.

Documentation

Login to to view instructions for your office desk phone and voice mail.

Telecommunications Requests

Contact the ITS Service Desk to arrange installation or setup of telecommunications services such as adding a new phone line, setting up an office phone tree, troubleshooting a copier or fax machine and more.

Pagers

Pagers are available for faculty, staff, interns and residents as needed.

The College's portal and intranet鈥斺攊s accessible to students, faculty and staff, and provides information and documents that are personalized and pertinent to the 黑料传送门 community. It serves as a central hub for various systems and provides single-sign on (SSO) access to quickly reach these services.

Contact the ITS Service Desk at servicedesk@pcom.edu or 215-871-6110 for assistance with my黑料传送门.

黑料传送门 website

The 黑料传送门 website (pcom.edu) is managed by Marketing and Communications with content provided and maintained by individual departments.

Those requiring assistance with their web pages should email webteam@pcom.edu or complete the online contact form.

WiFi Internet access is offered throughout 黑料传送门, 黑料传送门 Georgia and 黑料传送门 South Georgia locations using 802.11ac access points.

Connecting to WiFi

To connect to 黑料传送门 WiFi while on campus, use your phone or mobile device to connect to the wireless network named 鈥満诹洗兔赔 and enter your 黑料传送门 network username and password.

Additional settings and documentation

Additional settings and documentation for connecting via Windows, Mac and mobile devices can by found in .

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